Help

Support

Something not working, or an idea for Paidtime? Write to support@novacorelabs.com.tr with “Paidtime” in the subject, your iPhone model and iOS version. We usually reply within a few days. Türkçe yazabilirsin.

The value report is empty

• Check that Screen Time access is on: Paidtime → Settings shows “Connected”.
• Open a subscription and link its iPhone app with “Choose the app”. Subscriptions without a linked app appear under “Used outside this iPhone”.
• Screen Time must be turned on in iPhone Settings → Screen Time. A newly linked app shows usage from the moment Screen Time started recording it.

“Pick an app, not a category”

In Apple's app picker, open a category and tick the single app. Selecting the whole category gives Paidtime nothing to match the price to.

Changing what counts as “Pricey”

Settings → “Pricey above”. A subscription is marked Pricey when one hour of use costs more than this amount. “Use the default” returns to $2 (or 50 ₺) per hour.

Reminders don't arrive

Make sure reminders are on in Paidtime → Settings and that notifications for Paidtime are allowed in iPhone Settings → Notifications. Reminders come two days before each renewal, and for trials also on the last day.

Removing Screen Time access

iPhone Settings → Screen Time → Apps With Screen Time Access → Paidtime. Your subscriptions and reminders stay; only the hourly report stops.

Deleting your data

Delete a subscription from its edit screen, or delete the app to remove everything. Paidtime keeps no copy on any server. See the Privacy Policy.